“Four ride-hailing operators in Singapore will be raising their platform fees by up to S$0.50 (US$0.37) from Jan 1, 2025, in a move they partly attribute to costs arising from the upcoming Platform Workers Act,” Grab, the leading ride-hailing platform in Singapore, will increase its fees from S$0.70 to S$0.90 for commuters, it said in a statement on Tuesday (Dec 24). The new “platform & partner fee” will support Central Provident Fund (CPF) contributions, work injury compensation (WIC) coverage, and other welfare initiatives for its platform workers, as well as platform maintenance and service improvements. For its food, groceries, and parcel delivery services, its fees will go up from S$0.40 to S$0.60.
“Gojek will also raise its platform fee by S$0.30 to S$0.50 per trip, with the operator saying on Tuesday these changes are to ‘protect drivers and their earnings in support of the Bill’ on top of improving and maintaining its services.”
ComfortDelGro, Singapore’s largest taxi operator, announced that it would raise its platform fees. Commuters will be charged S$1 to S$1.20, with the exact cost dependent on factors such as distance traveled and travel time – up from the current flat rate of S$0.70. This increase will go towards enhanced protection and welfare initiatives that are part of the new Platform Workers Bill, providing a more rewarding and secure future for the company’s drivers.
TADA will also increase its platform fee by S$0.50 per trip, excluding GST. “Beside maintaining current features and developing new ones to provide a better ride-hailing experience for you, this adjustment is also essential to support the implementation of the government’s Platform Workers Bill,” an email sent to customers on Tuesday read.
The adjustments in fees are aimed at supporting the new Platform Workers Act and enhancing the welfare and protection provided to workers in the ride-hailing industry in line with the government’s initiatives.
