SINGAPORE: Changi Airport airside workers are set to get enhanced and expanded rest areas at the workplace, which includes a new cafe. “We will continue to make Changi a good place to work. The well-being of our workers is paramount,” said Transport Minister Chee Hong Tat at the annual airport celebration held at Resorts World Sentosa.
“The Changi Airport Group (CAG) will make investments to improve the airside workplace environment – with all workers set to be within a 10-minute walk or a short drive from an air-conditioned staff lounge or cafe,” stated Mr Chee. “A second airside cafe is slated to be available next year, offering expanded hot food options. CAG will revamp the ‘Rest & Dine’ spaces in the baggage areas by the end of 2025 to allow workers to rest without needing to travel far during their breaks.”
“CAG will also enhance all airside restrooms over the next three years, adding improvements to lighting and natural ventilation. Mitigation measures against inclement weather and the impact of climate change will also be made,” Mr Chee added. “To deal with heat stress, apart from increasing the number of fans at our baggage handling areas, CAG will continue to invest efforts in trialing new and innovative ways to lower ambient temperature at the baggage area.”
“CAG and SATS will also leverage technology to create a more comfortable working environment,” Mr Chee shared, citing SATS’ adoption of assistive equipment during cargo handling and CAG’s robotics trialing for baggage handling.
Passenger Growth
Changi Airport also saw passenger traffic grow 15 per cent in 2024. At 67.7 million passengers, the figure is “almost on par with pre-COVID levels,” noted Mr Chee. “The Asia Pacific region is expected to see the strongest growth in air travel worldwide. We are making investments to ensure that Changi remains well-positioned to capture this growth.”
In the area of connectivity, the completion of Changi Airport’s Terminal 5 will expand the airport’s capacity by more than 50 per cent, ensuring Singapore remains a “critical gateway for global travel and trade.”
Construction of Terminal 5 will begin in a few months and once completed will see Changi Airport becoming “home to one of the world’s largest mega terminals,” Mr Chee emphasized.













